Return, Refund, Exchange & Cancellation Policy
At Exodus Music LLC, we strive to provide quality products and a positive customer experience. Please read the following policy regarding returns, refunds, exchanges, and cancellations.
All Sales Are Final
We do not accept returns, exchanges, or cancellations due to customer error, incorrect sizing, or change of mind. Please review all product details carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Eligible claims may be approved for a refund or replacement.
To request assistance, email [email protected] with your order number, a description of the issue, and a photo if applicable.
Processing Time
Approved refunds or replacements will be processed within 5–7 business days.
Contact
For all order-related inquiries:
Email: [email protected]
Phone: (208) 991-0024
We reserve the right to deny any request that falls outside the terms of this policy.
At Exodus Music LLC, we strive to provide quality products and a positive customer experience. Please read the following policy regarding returns, refunds, exchanges, and cancellations.
All Sales Are Final
We do not accept returns, exchanges, or cancellations due to customer error, incorrect sizing, or change of mind. Please review all product details carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Eligible claims may be approved for a refund or replacement.
To request assistance, email [email protected] with your order number, a description of the issue, and a photo if applicable.
Processing Time
Approved refunds or replacements will be processed within 5–7 business days.
Contact
For all order-related inquiries:
Email: [email protected]
Phone: (208) 991-0024
We reserve the right to deny any request that falls outside the terms of this policy.